Privacy Policy

Value-Up HD Co., Ltd. (hereinafter referred to as "the Company") recognizes that protecting the personal information of our customers is a significant social responsibility. In providing real estate sales, brokerage, management, and related services, we have established the following Privacy Policy to ensure the proper handling and protection of your data.

1. 1. Acquisition and Use of Personal Information
   The Company shall acquire personal information through appropriate and fair means and shall use it within the scope of the following purposes:
   • Execution of contracts and provision of information/services related to real estate transactions (sale, purchase, brokerage, leasing, and management).
   • Procedures for housing loan applications to financial institutions and applications for related services such as fire insurance.
   • Information regarding real estate buyout and inheritance consultation services, such as "Sokugai," provided by our group companies.
   • Questionnaires for improving customer satisfaction and marketing analysis.
   • Sales activities via mail, telephone, e-mail, etc., related to the above purposes.
2. 2. Provision of Personal Information to Third Parties
   The Company will not provide personal information to third parties without the prior consent of the individual, except as permitted by law. However, to fulfill contracts or process housing loan screenings, we may provide the minimum necessary information to the following parties:
   • Counterparties of contracts (including prospective customers), other licensed real estate agents, and designated real estate information networks (REINS).
   • Financial institutions involved in financing, judicial scriveners, land and house investigators, and insurance companies.
   • Outsourced contractors involved in real estate management operations.
3. 3. Joint Use of Personal Information
   The Company may jointly use customers' personal information among Value-Up HD Group companies to provide integrated real estate and asset management services.
   • Items for Joint Use: Name, address, contact information, transaction history, asset information, etc.
   • Purpose of Use: To provide comprehensive group-wide services.
4. 4. Safety Management Measures
   The Company takes necessary organizational, personnel, physical, and technical safety measures to prevent the leakage, loss, or damage of personal information.
5. 5. Contact Information for Inquiries and Requests
   For questions regarding our handling of personal information or requests for disclosure, correction, or suspension of use, please contact the following office: Value-Up HD Co., Ltd.
   • Headquarters: MS Bldg. 2F, 7-3-7 Asahicho, Kashiwa-shi, Chiba, 277-0852, Japan TEL: 04-7147-0558
   • Tokyo Branch: Verde Hanakawado #201, 2-16-8 Hanakawado, Taito-ku, Tokyo, 111-0033, Japan